At Mavdee, we strive to ensure you are delighted with your purchase. However, we understand that sometimes an exchange might be necessary.

Returns:

• We do not accept returns.

Exchanges:

• We offer exchanges for undamaged products only.
• To request an exchange, please contact us via the provided WhatsApp number within 2 days of receiving your parcel.
• Our team will assess your request and inform you of any applicable exchange costs.
• Exchange costs will vary and will be communicated to you by our team.
• Once the exchange cost is confirmed, we will proceed with the exchange process.

Important Notes:

• Exchange costs are applicable.
• The final decision regarding an exchange is at the discretion of Mavdee.

For any further questions or to initiate an exchange, please reach out to us via the provided WhatsApp number.